What are the 4 A's of apology?
Approved answer
Applying the Four A's
To effectively address the situation, implement the four A's: Agree or Admit to the factual circumstances, Acknowledge the consequences it has caused, Apologize for what transpired, and finally, Act to rectify the issue. No matter the underlying reason for the anger, there are methods available to help you manage such situations smoothly and successfully. CJPL Dealing with anger: the four A