What are the 4 A's of apology?
Approved answer
Implementing the Four A's of Apology
To effectively navigate an apology, incorporate the four A's: Agree or admit to the factual elements of the scenario, acknowledge the effects it has caused, sincerely apologize for what occurred, and take steps to rectify the situation. No matter what triggered the anger, there are methods available that can assist you in managing any such situation smoothly and effectively. CJPL Dealing with anger: the four A