What are the 4 A's of apology?
Approved answer
Implement the Four A's
Utilize the four A's: Agree/Admit to the reality of the situation, Acknowledge the effects it has caused, Apologize for the circumstances, and Act to rectify the issue. No matter the source of the anger, there are effective methods to navigate through any such situation smoothly and successfully. CJPL Dealing with anger: the four A