What are the 4 A’s of apology?

What are the 4 A's of apology?

Approved answer

Implementing the Four A's

Then utilize the four A's: Agree/Admit to the reality of the circumstances, Acknowledge the effects it has caused, Apologize for the situation, and Act to make it right. No matter the source of the anger, there are techniques available to assist you in managing any such situation effectively and with confidence. CJPL Dealing with anger: the four A
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