What are the 5 R's of apology?
Approved answer
The Five Rs of Apology
In this discussion, I explore what I refer to as the five Rs of making an apology: recognition, responsibility, remorse, restitution, and repetition.
What are the 5 R's of apology?
In this discussion, I explore what I refer to as the five Rs of making an apology: recognition, responsibility, remorse, restitution, and repetition.